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Comunicarea defectuoasa – Douglas Stone, Bruce Patton, Sheila Heen
Comunicarea defectuoasa – Douglas Stone, Bruce Patton, Sheila Heen
£12.89
Indiferent de domeniul in care lucram, toti trebuie sa stim cum sa comunicam eficient.
Aceasta carte ne deschide ochii asupra lucrurilor care ne ingreuneaza uneori comunicarea, impiedicandu-ne sa avem anumite conversatii si sa le gestionam cum se cuvine.
Comunicarea defectuoasa se refera la orice problema pe care nu stim cum sa o abordam, de la a solicita o marire de salariu pana la a-i cere vecinului sa-si potoleasca intr-un fel cainele care latra intruna.
Pentru solutionarea unor astfel de situatii, autorii ne propun strategii cu ajutorul carora sa aflam ce gandeste interlocutorul, sa adresam intrebarile potrivite pentru a-i afla intentiile si sa cartografiem contributia celor implicati in problema cu care ne confruntam.
Out of stock
Editie: Necartonata
Editura: Curtea veche
Nr de pagini: 432
Anul aparitiei: 2021
| Weight | 500 g |
|---|
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| Shipping By | Weight | Cost |
| Royal Mail | Up to 500 grams | • Royal Mail 1st class signed for – £3.79 • Royal Mail 2nd class signed for £3.39 • Royal Mail 1st class not signed for - £2.39 • Royal Mail 2nd class not signed for - £2.30 |
| Royal Mail | Upto 2KGs | • Royal Mail 1st Class signed for – £6.47 • Royal Mail 2nd Class signed for – £4 • Royal Mail 2nd Class not signed for – £3 • Royal Mail 1st class not signed for – £5.74 |
| Royal Mail | More than 2 kg | £6.5 Flat Rate |
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