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Comunicarea defectuoasa – Douglas Stone, Bruce Patton, Sheila Heen

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£12.89

Indiferent de domeniul in care lucram, toti trebuie sa stim cum sa comunicam eficient.

Aceasta carte ne deschide ochii asupra lucrurilor care ne ingreuneaza uneori comunicarea, impiedicandu-ne sa avem anumite conversatii si sa le gestionam cum se cuvine.

Comunicarea defectuoasa se refera la orice problema pe care nu stim cum sa o abordam, de la a solicita o marire de salariu pana la a-i cere vecinului sa-si potoleasca intr-un fel cainele care latra intruna.

Pentru solutionarea unor astfel de situatii, autorii ne propun strategii cu ajutorul carora sa aflam ce gandeste interlocutorul, sa adresam intrebarile potrivite pentru a-i afla intentiile si sa cartografiem contributia celor implicati in problema cu care ne confruntam.

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Categories: , Tags: , ,

Editie: Necartonata

Editura: Curtea veche

Nr de pagini: 432

Anul aparitiei: 2021

 

Weight 500 g

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